This Privacy Policy describes how ThePawPour.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions, require additional information about our privacy practices, or would like to file a complaint, please contact us via email or mail:

Email: hello@thepawpour.com

Collecting Personal Information

When you visit the Site, we collect information about your device, interaction with the Site, and details necessary to process purchases. This includes information provided during customer support requests. Below is an outline of the types of Personal Information we collect and why:

Device Information

• Purpose: To load the Site accurately for you and perform analytics on usage for optimization.
• Source: Collected automatically via cookies, log files, web beacons, and other tracking technologies.
• Disclosure: Shared with Shopify and [insert additional vendors, if any].
• Data Collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions.

Order Information

• Purpose: To fulfill orders, process payments, arrange shipping, and provide customer service.
• Source: Collected during purchase.
• Disclosure: Shared with Shopify, payment processors, and shipping providers.
• Data Collected: Name, billing/shipping address, payment details, email, and phone number.

Customer Support Information

• Purpose: To provide effective support.
• Source: Collected from you.
• Disclosure: Shared with support service providers.
• Data Collected: [Specify details, if applicable].

Minors

The Site is not intended for individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information

We share your Personal Information with third parties to provide our services. For example:

• Shopify: Powers our online store. Learn more about Shopify’s privacy policy here.
• Payment Providers and Shipping Partners: To process transactions and deliver orders.
• Legal Compliance: To comply with applicable laws, respond to lawful requests, or protect our rights.

If using remarketing or targeted advertising, include:

• Advertising Partners: We share data with [e.g., Google, Facebook] for targeted advertising. Learn how to opt out below.

Behavioural Advertising

We use Personal Information to deliver tailored ads and marketing:

• Google Analytics: Opt out.
• Facebook Ads: Manage preferences.

Opt-out options:

• Digital Advertising Alliance.

Using Personal Information

We use your Personal Information to:

• Process orders and payments.
• Communicate updates or promotions.
• Ensure legal and operational compliance.

Lawful Basis (For EEA Customers)

Under GDPR, we process your Personal Information based on:

• Your consent.
• Contractual obligations.
• Legal compliance.
• Legitimate interests (without overriding your rights).

Retention

We retain your Personal Information unless you request its deletion. Contact us for erasure requests.

Cookies

Cookies enhance your browsing experience. Examples of cookies we use include:

NamePurposeDuration_secure_session_idNavigation and checkout tracking.24 hours_shopify_yAnalytics.1 yearcartTracks cart items.2 weeks

Control cookies via browser settings or visit All About Cookies.

Do Not Track

We do not alter data collection in response to “Do Not Track” browser settings due to industry inconsistencies.

Changes to the Privacy Policy

This policy may be updated periodically to reflect changes in operations or legal requirements.

Complaints

If unsatisfied with our response to a privacy concern, you can file a complaint with your local data protection authority. For example:

• UK Information Commissioner’s Office (ICO): Submit a complaint.

Last Updated: [Insert Date]